Terms and Conditions

Welcome to Holiday World Travel & Tours. These Terms and Conditions govern the relationship between you (the "Client") and Holiday World Travel & Tours, a registered travel agency licensed by the Department of Tourist Services (DTS) under Government License ID: 2252. By booking any service with us, you agree to comply with the following terms.

1. Scope of Services

Holiday World Travel & Tours provides a comprehensive range of travel solutions categorized under our *"Solutions for You"* framework. These services include:

• Ticketing: Domestic and international flight bookings across major global airlines.
• Visa Facilitation: End-to-end processing and documentation support for major global destinations.
• Umrah, Hajj & Religious Tourism: Dedicated logistics management, including specialized visa processing, holy site accommodation, and spiritual packages.
• Hospitality: Curated hotel bookings (from budget to luxury), airport transfers, and local commute management.
• Christian Pilgrimage: Specialized Holy Land tours focusing on historical and biblical heritage sites.
• Custom Itineraries: Leisure travel planning tailored to individual preferences, budgets, and timelines.

2. Pricing and Payment Policy

We are committed to a philosophy of transparent pricing and financial integrity.

• Direct Local Pricing: As a local travel agency, we offer net prices directly from providers without third-party intermediary markups.
• Zero Hidden Fees: We maintain a strict policy against hidden surcharges, extra taxes, or unquoted operational add-ons. The price quoted is the price you pay.
• Customized Quotes: Pricing for leisure and spiritual travel is tailored to your specific travel dates and preferences.

3. Travel Documentation and Visas

While we provide comprehensive visa facilitation and documentation support, the final approval of any visa rests solely with the respective embassy or consulate. Clients are responsible for providing accurate and timely information as required by global destinations.

4. Guide and On-Ground Services

To ensure *"Memories to Remember,"* we provide round-the-clock access to highly motivated, multilingual guides. These guides are specialized in fields such as archaeology, regional culture, and adventure sports to provide an immersive experience.

5. Responsible and Sustainable Tourism

Our tours are designed to support local providers, directly contributing to the local economy and community development of the destinations we serve. By booking with us, you support sustainable tourism practices.

6. Limitation of Liability

Holiday World Travel & Tours acts as a facilitator between travelers and service providers (airlines, hotels, and transport). While we meticulously plan every detail to ensure an effortless experience, we are not liable for changes or cancellations made by third-party providers (e.g., airline schedule changes).

7. Legal Compliance and Governing Law

These terms are managed centrally via our corporate compliance office in accordance with the national tourism regulations of Pakistan under DTS License # 2252.

8. Contact Information

All formal notices or inquiries regarding these terms must be directed to our central operations center in Islamabad:

• Physical Address: Office No 01, First Floor, Plaza 54, Sector A, Commercial, DHA Phase 2, Islamabad, Pakistan.
• Official Email: [email protected]
• Landline: +92 51 610 9737
• Mobile/WhatsApp: +92 321 525 0158

Note: All prior contact details and addresses, including those related to Blue Area or Muzaffar Chamber, have been permanently retired and are no longer valid for legal or business correspondence.